Gold Coast Car Hire ® Group offers cheap & affordable hire car rental rates in Surfers Paradise, Brisbane, Coolangatta Airport & Gold Coast Airport. Car Hires / Rentals on east coast of Queensland, Australia

(07) 5570 1300 International callers Dial: (+61-7) 5570 1300

Privacy Policy


Please read and understand The Gold Coast Family Car Rental Company Privacy Policy:


The Car Hire Company and its partners are totally committed to protecting the privacy of any and all information provided by our valued Customers.


Collection of personal data is imperative when you rent a vehicle. We ask you to provide us with relevant personal details such as your Name, Address, Telephone Number, Licence Details and e-mail Address. This information assists The Car Hire Company to process your Booking, to Contact you should we need to and if we have any problems with your request or even to forward to you your confirmation of the requested booking. This information is collected from details supplied by you on our Web Site and, finally, when you book and collect your vehicle on attendance at our Office.

Use of your Personal Information

Personal information provided via this Web Site is maintained as part of our records to assist us in the maintenance and improvement of our administration and the management of The Car Hire Company. We do, however, reserve the right to use information provided to communicate with you to market our products and services.

Your Personal Information

All our Customers are most welcome to request copies of any personal information held by us about them, at any time, conditional to such request being made in writing. We further welcome written requests to amend such information in order to keep our records up to date. We do not disclose any personal information without the express written consent of the customer nor do we respond to any queries unless such communication is made in writing. Our Car Rental Booking System is maintained under the strictest of security measures.

Third Party Web Sites

Our Web Site contains a link to our partner but not to any other third party web sites. We neither monitor nor control information collected when you choose to click on any links to other sites. We neither sell nor give away your Name, Mail Address, Telephone Number, e-Mail Address, Credit Card number or any Other Information to anyone.

Your Consent

By accessing our Web Site and/or by completing a Rental Agreement with The Car Hire Company, and/or by supplying us with your personal details, you agree to Collection, Storage and Processing of your personal information by The Car Hire Company.


The Car Hire Company takes strong measures to protect the security of your personal information and ensure that your choices for its intended use are honoured. SSL Software protects your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

When you book your vehicle with us, or access your personal account information, you utilise secure server software SSL, which encrypts your personal information before it's sent over the Internet. SSL is one of the safest encryption technologies available.

Amendments and/or Alterations to Our Privacy Policy

Any Amendments and/or Alterations to our privacy policy will always be made available on this Web Site in order that you can always access and be aware of the information that we gather and in what manner this information is used.


The Car Hire Company is totally committed to the protection of your privacy. We do not share your details with any Third Party and only communicate with you to market our products and services.

The Car Hire Company will only disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) Conform to the edicts of the law or comply with legal process served on The Car Hire Company or their Web Site; (b) Protect and defend the rights or property of The Car Hire Company and its related Web Sites, and, (c) Act in urgent circumstances to protect the personal safety of users of The Car Hire Company, its Web Sites, or in the interests of the public.

The Car Hire Company does, however, reserve the right to convey your information to Third Parties if under obligation by the Laws and Statutes of the state of Queensland, and the Commonwealth of Australia.

(Member of the Gold Coast Car Hire ® & Surfers Paradise Car Hire ® Group of Businesses)
Beware of imitators on the World Wide Web FRAUDULENTLY claiming to be our Partners or Affiliates!

TM & ® 2007 Gold Coast Car Hire Pty Ltd.
All Rights Reserved.